Personal Data through WhatsApp and Other Communication Service Providers

Explanatory Statement Text Regarding the Processing of Personal Data through WhatsApp and Other Communication Service Providers

Located at Mall of Istanbul, Office Block, 11th Floor, No: 91, Basaksehir/Istanbul, the following individual entities:

Imtilak Company for construction, tourism, translation, real estate marketing, and foreign trade,
Ilajak Company for international health services and medical tourism,
Safaraq Company for tourism, travel, and event organization,
Ghars Company, engaged in trade, organization, and consulting services,
Imticar Company for industry and automotive trading,
Loftry Company for e-commerce and information services,
Aldirasa Platform Company for educational consulting and services,
Expert Company for architectural consultancy, engineering, contracting, industry, and trade,
Arkan Company for construction, project management, and real estate marketing,
Tebadul International Trade Company, and
Masaken Company for construction, industry, trade, and real estate, are responsible for managing personal data. We attach great importance to the security of your data that we process in the capacity of data controller following Law No. 6698 on the Protection of Personal Data.

As part of our commitment to comply with relevant legislation and legal regulations, Imtilak Group companies have prepared this Privacy Statement to inform you about how we handle and transfer your data collected during communication through various platforms, including WhatsApp, Telegram, Messenger Chat, Facetime, and Viber.

What Types of Personal Data We Process, Why We Process It, the Legal Basis, and How We Collect It?
Gathering Details about Products and Services Based on Your Input and Feedback

Imtilak Real Estate processes your data, such as identity information (name, surname, nickname, nationality, passport details), contact information (phone number, email address, residential address, country of residence), and customer transaction details (details of products/services of interest).

This data is collected when you provide information and documents via communication platforms such as WhatsApp, Telegram, Messenger Chat, Facetime, and Viber, specifically concerning your inquiries, suggestions, and complaints about our products and services.

This processing of your data is limited to the purposes of facilitating communication, enhancing customer satisfaction, managing customer relationships, and addressing requests and complaints. It is conducted following Article 5 of the Personal Data Protection Law No. 6698, provided that it does not infringe upon the fundamental rights and freedoms of the data subject, and it is deemed necessary for the legitimate interests of the data controller.

In the Context of Your Product and Service Requests

We will process your data, encompassing details about your identity (such as name, surname, nationality, passport information, population records, birth certificate), contact information (telephone number, email address, residential address), and customer transaction details (request information, product/service preferences).

This processing will be done within the framework of the information and documents provided by you through communication channels like WhatsApp, Telegram, Messenger, Facetime, and Viber, to avail the products and services offered by İmtilak Group.

The data processing will be strictly limited to activities associated with communication, business operations auditing, product/service procurement, sales, after-sales support, contract management, and the handling of requests and complaints.

This processing aligns with Article 5 of the Personal Data Protection Law No. 6698, which specifies that personal data pertaining to parties involved in a contract can be processed when it is directly related to the establishment or execution of said contract, thus constituting a lawful basis for data processing.

In the Context of Promoting our Products and Services

At İmtilak Real Estate, we will collect and process your data, which includes identity information (such as name, surname, nationality, and passport details), contact details (like phone number, email address, residential address), and customer transaction information (pertaining to product interests).

This data will be obtained from the information and documents you provide through various communication platforms such as WhatsApp, Telegram, Messenger Chat, Facetime, and Viber.

The processing of data will be limited to specific purposes, including conducting marketing activities for our products and services, running advertising campaigns and promotions, managing customer relationships, organizing activities to enhance customer satisfaction, and conducting marketing analysis studies.

This processing will be carried out with your explicit consent, as defined in Article 5 of the Personal Data Protection Law No. 6698. The legal basis for processing your data will be the explicit consent outlined in Article 5 of the Personal Data Protection Law No. 6698.

For What Reasons and to Whom Might Your Personal Information Be Shared?

In Turkey

Your data may be shared with our domestic suppliers, affiliated companies, business associates, and authorized public institutions and organizations, but only as required to meet İmtilak Group's legal obligations and as previously outlined.

Internationally

Your data will be shared with WhatsApp LLC, Telegram, Messenger Chat, Facetime, Viber, and Meta Platforms, Inc. solely based on the legal grounds of "explicit consent" for the purposes mentioned above and for storage and archiving activities. For more detailed information on this matter, please refer to the Privacy Principles and Terms of the platforms mentioned.

Your Personal Data Rights and How to Exercise Them

In accordance with Article 11 of the Personal Data Protection Law, you have the following rights regarding your personal data:

Inquire whether your personal data is currently undergoing processing.
Obtain information concerning the processing of your personal data.
Understand the purpose of processing your personal data and ensure its alignment with that purpose.
Discover the identities of third parties, both domestically and internationally, to whom your personal data may be transferred.
Request the correction of your personal data if it is found to be incomplete or inaccurate.
Seek the deletion or destruction of your personal data, as stipulated by the Personal Data Protection Law.
When requesting corrections, deletions, or destruction of your personal data, request that such actions be communicated to third parties to whom your data has been transferred.
Object to automated decisions based on your data if adverse outcomes arise from such automated processing.
In cases of harm resulting from the unlawful processing of personal data, seek compensation for such damages.

You can request personal data by completing any of the available application forms, including the 'Imtilak Real Estate Personal Application Form,' 'Safaraq Personal Application Form,' 'Ghars Personal Application Form,' 'Imtikar Personal Application Form,' 'Loftry Personal Application Form,' 'Aldirasa Platform Personal Application Form,' 'Expert Personal Application Form,' 'Arkan Real Estate Personal Application Form,' 'Tebadul Personal Application Form,' and 'Masaken Personal Application Form.'